TERMS AND CONDITIONS OF USE, PRIVACY POLICY AND COOKIE POLICY

Last updated: 22/06/2025 · This is a translation of the Spanish original, which prevails in case of discrepancy.

By accessing, signing up for or using the Ailoquence platform (hereinafter, the «Platform»), managed by Jesus Carbajo Cortés, you accept and undertake to comply with these Terms and Conditions, which are supplemented by the Privacy Policy and the Cookie Policy described here. If you do not agree with any of the provisions, please do not use the Platform.

1. GENERAL INFORMATION

These terms govern access to and use of the Platform, which offers an AI-powered editorial intelligence solution, with specific modules for Blogs, Social Media, Ecommerce, Web, Podcasts, Digital Ads and Media (AI image and video generation), all interconnected, and with real-time analytics through Google Analytics and third-party applications.

2. DEFINITIONS

  • Platform: Refers to Ailoquence, its website, applications, APIs and any related service.
  • User: Any natural or legal person who accesses or uses the Platform.
  • Generated Content: All content (text, images, videos, etc.) created through the Platform using artificial intelligence.
  • Personal Data: Identifying information that Users provide during registration or through the use of the Platform.

3. REGISTRATION AND USER ACCOUNT

  • Registration: To access certain services of the Platform, you must register by providing truthful and up-to-date information.
  • Security: The User is solely responsible for the confidentiality of their credentials. Sharing or transferring access to third parties is prohibited.
  • Accuracy: Jesus Carbajo Cortés reserves the right to suspend or delete accounts whose information turns out to be false or incomplete.

4. ACCEPTABLE USE OF THE PLATFORM

The User undertakes to use the Platform lawfully and responsibly. The following is prohibited:

  • Publishing or generating content that infringes copyright, is defamatory, unlawful or contrary to morality and public decency.
  • Carrying out actions that may damage, overload or interfere with the operation of the Platform or its servers.
  • Reverse engineering, decompiling or attempting to obtain the source code of the technology used.

5. INTELLECTUAL PROPERTY

  • Rights to Generated Content: The User owns the content they generate, provided it does not infringe third-party rights. However, use of the Platform is subject to the terms of use and restrictions set out here.
  • Technology and Design: The technology, design, interface, AI models, code and other related elements are the exclusive property of Jesus Carbajo Cortés. Reproducing, distributing or modifying any part of the Platform without prior authorization is prohibited.

6. SUBSCRIPTION, PAYMENTS AND BILLING

  • Plans and Prices: The Platform may offer different plans and subscriptions (monthly, yearly or other) to access additional features. The specific terms (duration, renewal conditions and prices) will be detailed in the corresponding subscription section.
  • Billing and Payments: All payments will be made through the secure payment methods enabled on the Platform. Prices may be subject to change, with the User being notified in advance in the case of automatic renewals.
  • Refund Policy: Unless otherwise indicated for each plan, subscriptions are considered non-refundable. In the event of technical issues that prevent the correct use of the service, Jesus Carbajo Cortés will assess each case and may offer alternative solutions.

7. THIRD-PARTY INTEGRATIONS

Ailoquence integrates with third-party services such as WordPress, Google Analytics, social networks and other applications. While we strive to ensure the quality of these integrations, Jesus Carbajo Cortés is not responsible for:

  • The privacy and data handling practices of those third parties.
  • The experience or operation of services external to the Platform.

The User is responsible for complying with the terms and conditions of those services.

Publishing on social media on your behalf: when you connect a Meta (Facebook/Instagram) or TikTok account through each platform’s authorization process (OAuth), you grant Ailoquence an express mandate, revocable at any time, to publish on your behalf the Generated Content that you decide to send to that account. This mandate is strictly limited to publishing the content you generate and confirm within the Platform: Ailoquence does not perform any other action on your behalf (it does not send messages, follow or unfollow accounts, or interact with third-party content). You are solely responsible for ensuring that the published content complies with the rules of the corresponding social network. You can revoke this mandate at any time by disconnecting the account from Ailoquence; see section 05 of our Privacy Policy for details of which data we process and of the consent (privacy level, duet, stitch, comments) you are asked for before each post.

8. PRIVACY POLICY

The protection of your Personal Data is essential to us. By accessing and using Ailoquence, you accept the collection, use and disclosure of your information as follows:

  • Data Collected: During registration and use of the Platform, we collect personal information (name, email address, etc.) and usage data (cookies, IP addresses, browsing statistics).
  • Purpose: The data is used to provide and improve our services, manage the User’s account, send relevant communications and offer a personalized performance analysis.
  • Protection and Security: We adopt technical and organizational security measures to protect your information against unauthorized access, alteration or disclosure.
  • Rights: In accordance with current regulations (such as the GDPR), you may request access to, rectification, erasure of or objection to the processing of your data, following the procedures set out in our Privacy Policy.

See our full Privacy Policy at https://ailoquence.com/en/privacy-policy/ for detailed information.

9. COOKIE POLICY

The Platform uses cookies and similar technologies to:

  • Improve the User experience.
  • Analyze trends and interaction with the Platform.
  • Facilitate integration with services such as Google Analytics.

The User can manage or disable cookies through their browser settings, although this may affect the functionality and overall experience on the Platform.

10. CHANGES TO THE TERMS AND SERVICES

  • Jesus Carbajo Cortés reserves the right to modify, update or replace, in whole or in part, these Terms and Conditions, the Privacy Policy or the Cookie Policy.
  • Changes will be published on the Platform and, if substantial, the User will be notified. Continued use of the Platform after such changes constitutes acceptance of the new conditions.

11. CANCELLATION, SUSPENSION AND TERMINATION

  • By the User: The User can cancel their account at any time through the profile settings or by contacting us. In the case of subscriptions, access will be maintained until the end of the paid period.
  • By Jesus Carbajo Cortés: We reserve the right to suspend or delete an account without prior notice if a breach of these Terms, fraudulent activity or any use that endangers the operation of the Platform or third parties is detected.
  • Consequences: Termination of the account may involve the permanent loss of the stored data and of access to the associated services.

12. LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTIES

  • «As Is» Service: The Platform is offered «as is», without warranties of any kind, express or implied, including but not limited to the accuracy, reliability or availability of the service.
  • Limitation: In no event shall Jesus Carbajo Cortés be liable for direct, indirect, incidental, special or consequential damages resulting from the use of or inability to use the Platform.
  • Accuracy of Content: Although efforts are made to ensure the accuracy and correct operation of the technology, we do not guarantee that the generated content (by AI or otherwise) is free of errors or suitable for all of the User’s purposes.

13. APPLICABLE LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with Spanish law. The parties submit, expressly waiving any other jurisdiction that may apply, to the courts of Barcelona for the resolution of any dispute or conflict arising from these Terms.

14. FINAL PROVISIONS

  • Severability: If any provision of these Terms is deemed invalid or unenforceable, such invalidity shall not affect the remaining provisions, which shall remain in full force.
  • Entire Agreement: These Terms, together with the Privacy Policy and the Cookie Policy, constitute the entire agreement between the User and Jesus Carbajo Cortés regarding the use of Ailoquence, superseding any prior agreement.

By clicking «Accept» or by signing up on the Platform, you confirm that you have read, understood and accept all the terms set out here.