Ailoquence Partner Program Terms and Conditions

Last updated: 11 October 2026 · This is a translation of the Spanish original, which prevails in case of discrepancy.

By signing up and taking part in the Ailoquence Partner Program (hereinafter, «the Program»), you bindingly accept these Terms and Conditions. This agreement governs the commercial relationship between Ailoquence and the content creator, affiliate or partner (hereinafter, «the Partner»). The Program’s conditions are also summarized on the official Program page (ailoquence.com/partners); in case of discrepancy, these Terms prevail.

1. Purpose of the Program

The Program allows the Partner to promote Ailoquence’s services through their personal link or code and promotional content, earning a commission on every payment from customers who subscribe to a paid plan through their direct referral.

2. Commissions and tiers

  • Accrual: every payment actually collected from a customer referred by the Partner generates a commission, for as long as the customer keeps their paid subscription, with no end date. The commission accrues from the customer’s second payment (consolidation period); the first payment does not generate a commission.
  • Calculation basis: the net amount actually collected from the customer, excluding VAT and other indirect taxes, with discounts already applied and after deducting the payment gateway fee.
  • Tiers: the commission percentage depends on the Partner’s number of active customers and is reviewed periodically. The percentage of the current tier applies to the payments of all of the Partner’s customers. As of this update: Bronze (0–20 active customers) 15%, Silver (21–100) 20%, Gold (101–300) 25% and Platinum (more than 300) 30%. The tiers in force at any time are those published on the official Program page.
  • Price changes: if Ailoquence changes the price or structure of its plans, the commission is calculated on the new net amount actually collected, with the Partner’s tier percentage.
  • Special conditions: agreements or commissions that differ from the published table will be subject to specific conditions agreed in writing.

3. Partner benefits

  • Free plan: while they are an active Partner, the Partner has the Ailoquence Advanced plan at no cost, with that plan’s monthly credits. The free plan is withdrawn when the Partner ceases to be one, for any reason.
  • Discount for their community: Ailoquence may offer customers who sign up with the Partner’s link or code a discount on the subscription price. The percentage and duration of the discount are agreed with each Partner and may vary depending on the campaign.

4. Payments, settlement and minimum threshold

  • Frequency: commissions are settled monthly in arrears, between the 1st and the 5th of the following month.
  • Minimum threshold: the minimum balance for settlement is €30.00. Lower balances roll over to the following cycles until that amount is reached.
  • Payment methods: bank transfer or Bizum, subject to the Partner first issuing the corresponding invoice or settlement document, in accordance with the tax regulations applicable to them.

5. Refunds, non-payments and chargebacks

If a payment from a referred customer is refunded, goes unpaid or results in a chargeback, the commission associated with that customer that is pending settlement will be cancelled or deducted from the Partner’s pending balance.

6. Minimum activity and automatic deactivation

  • The Partner must publish at least one piece of content per month (a video on TikTok, Instagram, YouTube or another platform) that shows or promotes Ailoquence, register it on their partner dashboard and clearly label the collaboration as «Advertising» or «Affiliate link».
  • Ailoquence will notify the Partner by email and in the app on the 15th and 25th and on the last day of the month if they have not yet registered that month’s content.
  • If at the end of a calendar month the Partner has not registered any content, their Partner status will be deactivated automatically: they lose the free plan and stop generating new commissions from that moment. Commissions already accrued will be settled in accordance with section 4. Reactivation must be requested from Ailoquence.

7. Permitted uses and prohibited practices

The Partner undertakes to promote Ailoquence ethically and in accordance with the law. The following are strictly prohibited:

  • Engaging in spam practices (unsolicited emails, automated mass messages or aggressive social media posts).
  • Running Search Engine Marketing (SEM) campaigns or bidding on the keyword «Ailoquence» (or variations of the brand) on Google Ads or other search networks without prior written authorization.
  • Publishing misleading, defamatory or illegal content, or content that infringes intellectual property rights.
  • Creating fake or self-purchase accounts to benefit from commissions.

Breaching any of these points will result in immediate expulsion from the Program and the loss of commissions pending settlement.

8. Duration, termination and modification

  • Participation in the Program involves no commitment or exclusivity: the Partner may work with other brands, provided they do not engage in unfair competition or use Ailoquence’s internal information.
  • Either party may end the relationship at any time by notice by email. Upon termination, the Partner loses the free plan and stops generating new commissions; those already accrued will be settled in accordance with section 4, except in the case set out in section 7.
  • Ailoquence may update these Terms by notifying Partners in advance. Remaining in the Program after such notice constitutes acceptance of the new conditions.