Contact · We reply within 24h

Do you have a
question?
We're here.

If you have questions about the product, the subscription, or simply want to get to know us better,
write to us — we'd love to hear from you.

Write to us
Fill in the form and we'll get back to you within 24 hours.
Other channels
✉️
Direct email
For general enquiries, support or collaborations.
help@ailoquence.com
💬
Ailo, your 24/7 assistant
Inside the app, Ailo instantly answers your questions about any screen. And if you'd rather talk to us, book a video call from your dashboard.
⚡
Response time
We reply within 24h on business days.
Frequently asked questions

Got a question?

Which plan is right for me? +
If you have a WooCommerce store and want Ailoquence to work with your catalog and email your customers, Advanced. If you don't have a store or just want to create and publish content, Starter. You can upgrade from Starter to Advanced at any time in the app.
How does the free trial work? +
Both plans start with 7 days free and 10,000 credits. We ask for your card, but nothing is charged until day 8 and the app tells you the exact date. If you cancel before then, you pay nothing.
Can I change plans or cancel my subscription? +
Of course. You can cancel your subscription at any time from your dashboard. No commitment: everything keeps working until the end of the paid period and you don't lose what you've created.
Can I give feedback or request new features? +
Absolutely! Write to us using this form or book a video call with the team from your dashboard. We read everything we receive and your opinion carries real weight in the product roadmap.
How do I find out what's new? +
Every time we release a new version, the What's new card on your home dashboard tells you what has changed and takes you to the relevant screen.
Can I use Ailoquence for several projects or clients? +
Yes. You can manage unlimited projects from a single account, with no restrictions. Perfect for agencies, freelancers or businesses with several active brands.
Can I transfer my account to another project? +
Yes. You'll be able to transfer your account to another project if you need to. Just contact us and we'll take care of it.
7 days free · No charge until day 8

Ready to get started?
Enter the system.

No commitment and no fine print. Try everything with 10,000 credits and decide afterwards.

Starter from
€14,99/mes
ADVANCED, WITH STORE AND NEWSLETTER: €19.99/MONTH
Choose my plan →
+ tax · No commitment
Cancel anytime